CALM SMS Terms & Conditions

Last updated: January 28, 2026
These Terms & Conditions (“Terms”) govern your participation in the CALM, Inc. (“CALM”) SMS messaging program. By opting in—whether through our online forms, during the intake process with a CALM staff member, or through any other mechanism—you agree to these Terms.

1. Program Description

CALM sends SMS messages related to:

  • Appointment reminders
  • Scheduling updates
  • Care‑related messages
  • Program and service-related notifications
  • Important organizational updates

No marketing or promotional SMS messages are sent through this program unless explicitly stated elsewhere and separately authorized.

2. Message Frequency

You may receive 3–6 messages per month, depending on your services and communication needs.

Message frequency may vary based on the nature of your care.

3. Opt-In Requirements

You may opt in by:

  • Submitting a CALM referral or intake form
  • Completing intake with a CALM staff member
  • Providing verbal consent to receive text messages
  • Any other opt‑in method approved by CALM

By opting in, you confirm that you are the owner or authorized user of the mobile number provided.

4. Opt-Out Instructions

You may opt out of CALM SMS messages at any time:

  • Text STOP to cancel.
  • After texting STOP, you will receive a final confirmation message and no further messages will be sent.

5. Help Instructions

For help, text HELP at any time.
You may also contact us at:

805.965.2376

6. Message & Data Rates

Message and data rates may apply.
Your mobile carrier’s standard messaging and data rates may apply to SMS communications.

7. Privacy Policy & Data Use

CALM is committed to protecting your privacy.
We do not sell, rent, or share your SMS opt‑in information or message data with third parties or affiliates.
SMS data is used exclusively to provide CALM services and communications.
Please review our full Privacy Policy here:
https://calm4kids.org/privacy-policy

8. Supported Cariers

Messages may be delivered through major U.S. carriers.
Participation may be limited by your carrier’s capabilities and policies.

9. Eligibility

You must:

  • Be at least 18 years old OR
  • Have the consent of a legal guardian (if applicable for minor clients)
  • Provide a valid U.S. mobile number

10. Changes to These Terms

CALM may update or revise these Terms at any time. Changes will be reflected with an updated “Last updated” date. Continued participation in the SMS program constitutes acceptance of the revised Terms.

11. Contact Information

For questions regarding these Terms, SMS messaging, or CALM services:
CALM, Inc.
1236 Chapala Street
Santa Barbara, CA 93101
United States

805.965.2376