Diane Ozolins

     Diane Ozolins

    When did you begin working at CALM/ How long have you been at CALM?

    After the Spring 2013 CALM at Heart Event, I came to CALM as a volunteer and then was hired as a Mental Health Screener in October 2013.

    What is your role at CALM?

    I am currently the Program Manager for Quality Assurance at CALM as well as a Child Forensic Interviewer.

    Please share one of your best CALM experiences (a time you felt like you really made a difference).

    I love my QA role in supporting our staff to be able to do the amazing quality work that they provide to our community. However, one of the most impactful experiences I have had was during a Forensic Interview with a child who was the victim of sexual abuse. My job is to provide a safe and neutral environment for the child to tell everything that happened to them while gathering evidence that can be admissible in court. As emotional and difficult as the interview was, at the end when I asked how the child was feeling, I will never forget the smile that crossed the child’s face as she said that she actually felt so much better having told the whole story. The power of giving the child a voice was tangible and moving and made me feel like I was definitely making a difference.

    Finish the sentence, “If I could do one thing to make kids’ lives better, I would….”

    If I could do one thing to make kids‘ lives better, I would make sure that every child had at least one person in the world who makes time to really listen to them and who truly believes in their potential

    What is one thing you wish people knew about CALM?

    I wish people knew that CALM clinicians not only treat trauma, but that we have a fantastic array of preventative programs for supporting and educating parents and that we are expanding this preventative work into community partnerships with neighborhood clinics as well as with elementary schools and after school programs.

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