SUMMARY: The Mental Health Consultation Coordinator under the guidance of the Program Manager, oversees mental health consultation services provided in early care and education preschools, elementary schools and learning centers. The Coordinator is responsible for the overall direction, implementation, supervision and evaluation ensuring their program meets CALM’s program standards, contract/grant requirements and strategic plan. The successful Coordinator is responsible for quality, effectiveness, and efficiency of the mental health consultation program and services. Job duties include program coordination, personnel management, and clinical supervision. He/she will be responsible for ensuring an atmosphere that is conducive to the therapeutic process and overall success of the program. The Coordinator is also responsible for maintaining high team morale and effectiveness, demonstrating commitment to the values and philosophy of CALM and displaying leadership qualities that motivate and inspire others.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Staff Recruitment, Training and Management
- Under the direction of the Program Manager, develops policies, procedures, workflow processes, and measurable goals for mental health consultation services.
- Directs, plans and coordinates the work of program staff, including supervision and formal evaluations, training and team building.
- In consultation with the Program Manager, responsible for the recruitment, training/coaching, and evaluation of program staff.
- Ensures adequate and qualified staff carry out all program activities. Adjusts staff schedules and staffing levels to ensure program goals are met efficiently.
- Supports and attends weekly program meetings to maintain effective communication.
- Manages operating expenses within the approved budget.
Program Delivery and Evaluation
- Implements, manages and evaluates all aspects of the program. Ensures all contract/MOU requirements are met.
- With Program Manager, manages operating expenses within the approved budget.
- Ensures that all grant and contract requirements are met.
- Conducts needs assessments at all sites at the beginning of each school year or as needed.
- Oversees assessment coordination for program assessments.
- Responsible for facilitating Director support groups on a monthly basis when needed.
- Designs and implements Administrative Reflective Practice, Support Groups, Teacher Trainings and Parent Education as needed.
- Collects data and addresses concerns with staff in a timely and professional manner
- Compiles, maintains and reports on program statistics and outcomes with a focus on continuous improvement and learning.
- Represents the program in various settings and builds effective collaborations with all partners.
- Provides teacher or parent trainings at various center locations, as needed.
- Provides back up coverage for individual centers, as needed.
- Develops and maintains relationships with administration, teachers and other key staff at preschools, schools and learning centers. Works directly with school personnel. Attends site meetings, as needed.
- Ensures high ethical/legal standards for clinical practice, including the proper maintenance of client files.
- Attends teacher trainings and parent trainings at various SBUSD locations, as needed.
- Provides back up clinical coverage for individual schools, as needed.
- In collaboration with the Program Manager, develops and updates curriculum materials.
- Provides direct service, as needed.
- Maintains safe practices.
- Other duties as assigned that pertain to the position.
- Responsibilities include interviewing, hiring, and training employees; planning assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complains and conflict resolution.
- Carries out supervisor responsibilities in accordance with applicable laws and regulations and within the agency’s personnel policies.
- Promotes an open, inclusive work environment that emphasizes cooperation and teamwork, and building trust while ensuring accountability.
- Communication skills – Speaks and writes clearly and informatively; listens to others; works to resolve conflicts and maintains confidentiality; able to effectively present information and respond to questions from staff, participants, partner agencies and the community.
- Professionalism – Approaches others with tact; reacts well under pressure; treats others with respect and consideration; keeps commitments and accepts responsibility for own actions; follows through on commitments; works with integrity and upholds CALM values.
- Initiative – Self-starter; requires minimal supervision; undertakes self-development activities; seeks increased responsibilities; is a solution seeker; takes independent actions; looks for and takes advantage of opportunities; asks for and offers help when needed.
- Customer Service – Manages difficult situations; responds promptly to others’ needs; solicits feedback; promptly responds to requests for service and assistance.
- Dependability – Can be relied on to meet schedules and deadlines; must be punctual, responds to management direction; takes responsibility for own actions; keeps commitments; displays a strong personal commitment to completing projects.
- Planning & Organizing – Prioritizes and plans work activities; manages competing priorities; uses time efficiently; sets goals and objectives; organizes other people and their tasks; develops realistic action plans and takes responsibility for implementing them.
- Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- Supervisory Skills – oversees and manages clinical staff; hires staff and manages performance evaluations, provide guidance in terms of training staff regarding policies and procedures. Assist staff in reaching productivity goals.
- Leadership – Displays passion and optimism; inspires respect and trust; provides vision and inspiration to peers and subordinates; gives appropriate recognition to others; displays willingness to make decisions; exhibits sound judgement; identifies and resolves problems in a timely manner. Supports staff efforts to succeed.
- Financial Management – works within the approved budget; exercises appropriate cost control; is accountable for use of agency resources; balances mission with economic viability of the program and organization; understands how to make maximum use of allocated funds enrollments, and other program resources.
EDUCATION and/or EXPERIENCE:
- LCSW, LMFT, from an accredited university or college, with a license for a minimum of two years, or Licensed Psychologist required.
- 2 – 3 years of experience working with complex issues surrounding children and families in a behavior health agency preferred.
- 1 – 2 years of supervisory experience preferred.
- Knowledge of the public school system required.
- Experience working with Mental Health Consultation preferred.
- Knowledge of HIPAA regulations required.
- Knowledge and understanding of legal, ethical and evidence based practice.
- Must have a passion for CALM’s mission and the ability to convey that passion to others.
- Strong computer knowledge, using PC, Microsoft Word and Excel, and Outlook.
- Excellent verbal/written communication, analytical, and problem solving skills.
- Public speaking skills and ability to network within the community.
- Able to respond effectively to sensitive inquiries or complaints.
- Able to work in busy environment, under pressure, without compromising accuracy, attention to detail or courtesy to staff and others.
- Able to prioritize competing responsibilities and meet deadlines in a timely manner.
- Able to demonstrate sound judgment, initiative and critical thinking.
- Must have strong interpersonal and leadership skills and the ability to make decisions.
- Must be flexible and have the ability to collaborate with others.
- Must have a positive attitude and be a contributing member of the leadership team.
- Must have respect for confidentiality; ability to work with discretion and integrity.
- Must have valid CA drivers’ license, clean DMV, reliable transportation, and criminal record clearance from DOJ.
- Ability to interact with all ages and cultural backgrounds.
- Bilingual (Spanish) preferred.
- May be required to provide prove of Measles vaccination of a Titer showing immunity, Pertussis vaccination in the last 10 years, and TB test within the last 4 years.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to:
- Stand, walk; sit; reach with hands and arms; balance, stoop, kneel, crouch or crawl.
- Drive from one location to another
- Lift and /or move up to 25 lbs.
HOURS of EMPLOYMENT:
This is a full time position. A 40 hour work week schedule will be established upon consultation with the supervisor, evening and weekend hours may apply. The normal work week is Monday – Friday. Normal hours of work will be established between the hours of 8:30am and 8:00pm.
COMPENSATION AND BENEFITS:
Salary is DOE. Benefits include medical, dental, vision, life insurance, paid holidays, vacation and sick time, and a 403(b).
Interested and qualified applicants should submit a cover letter and resume to HR@calm4kids.org
Please list the title of the position in the subject line of the email.